Privacy policy

Last updated: April 2, 2026

Introduction

555 Vitae ("Company," "we," "us," or "our") is committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at https://555vitae.com (the "Site"), use our services, or communicate with us, including via SMS/text messages.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

  • Contact information: name, email address, phone number, and mailing address

  • Appointment and service information: services requested, appointment date and time, preferences, and notes related to your wellness care

  • Account information: communication preferences and any account credentials if you create a profile

  • Payment information: billing address and limited payment details, processed securely through our third-party payment processors

  • Technical information: IP address, browser type, device identifiers, pages visited, referring/exit pages, and date/time stamps

  • Communications: information contained in emails, SMS messages, forms submitted through the Site, and other messages you send us

We do not knowingly collect personal information from children under the age of 13.

How We Use Your Information

We may use your information for the following purposes:

  • To provide, operate, and maintain the Site and our wellness services

  • To schedule and manage appointments and client services

  • To respond to inquiries, requests, and customer support needs

  • To send administrative communications, including appointment confirmations, reminders, service updates, and security alerts

  • To send marketing and promotional communications, including SMS/text messages, consistent with your preferences and applicable law

  • To personalize your experience and improve our Site, services, and communications

  • To detect, prevent, and address security or technical issues

  • To comply with legal obligations and enforce our terms, agreements, and policies

SMS / Text Messaging

By providing your mobile phone number on our Site or in any of our forms and opting in, you consent to receive SMS text messages from 555 Vitae regarding appointments, reminders, service updates, and marketing or promotional messages. Message and data rates may apply, depending on your mobile carrier and plan. Message frequency may vary.

  • To opt out at any time, reply STOP or UNSUBSCRIBE to any message we send you.

  • For help, reply HELP to any message, or contact us using the information in Section 12 below.

We do not share or sell mobile phone numbers or SMS opt-in consent data with third parties or affiliates for their own marketing or promotional purposes.

How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

  • Service providers: Trusted third-party vendors who perform services on our behalf, such as scheduling platforms, payment processors, SMS/email delivery providers, website hosting, and analytics. These providers are authorized to use your information only as necessary to provide services to us.


  • Legal obligations: When required by law or in response to valid legal process, or when we believe disclosure is necessary to protect our rights, property, or the safety of others.


  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction with appropriate notice.

We do not share or sell mobile phone numbers or personally identifiable information (PII) to third parties or affiliates for marketing or promotional purposes.

Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to:

  • Remember your preferences and settings

  • Analyze how visitors use our Site

  • Improve Site performance and user experience

  • Support marketing and advertising efforts in accordance with applicable law

You may instruct your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some features of the Site may not function properly.

Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. When information is no longer needed, we will delete or de-identify it in a manner consistent with applicable law.

Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Access or request a copy of the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information, subject to legal and contractual obligations

  • Withdraw consent where processing is based on consent (such as marketing communications)

  • Opt out of SMS messages at any time by replying STOP or UNSUBSCRIBE

  • Opt out of marketing emails by clicking the "unsubscribe" link in any marketing email

Even if you opt out of marketing communications, we may still send non-promotional messages such as appointment confirmations and important service notices.

To exercise any of these rights, please contact us using the information in the Contact Us section.

Third-Party Links

Our Site may contain links to third-party websites, services, or content that we do not own or control. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of the Site following any posted changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at vitaeops@555vitae.com or contact us at 13017 Artesia Blvd, D 130, Cerritos, CA, 90703, US